For care homes, home care, supported living, children's homes and fostering
A confident care team and evidence ready for inspection, in 10 minutes a week
One short online safety step a week for every member of staff, on any shift. Courses written for care, covering scams, data and online exploitation. And a dated record that builds itself, ready for CQC and Ofsted and the Data Security and Protection Toolkit (DSPT).
From £450 a year for up to 20 staff, or £890 for up to 50. Pay by card, or by invoice and purchase order (PO).
Free check first: under 5 minutes, no sign-up.
- Care staffConfident with scams, personal data and online risks
- People you supportBetter protected from scams and online harm
- Your Registered ManagerEvidence for inspection, in one click
What you get
What changes, for everyone in your service
Care staff
One 10 to 15 minute step a week, on a phone, on any shift. Plain English, written for people who don't think of themselves as technical.
Courses written for care
Digitally Confident for care professionals, and Exploitation and Online Harm for residential care, with a certificate for each module.
Your Registered Manager
See where to start and how staff are getting on, without checking up on anyone. Under an hour a week.
Children's homes and fostering
The weekly online safety alert, with a note for parents and carers and a talking point for young people.
A safe place to record concerns
Log online safety concerns privately, see patterns over time, and record the views of the people you support.
When something goes wrong
Step-by-step help for scams, hacked accounts and online harm, and Coach Nell to answer questions any time.
Less work, not more
What a week looks like
Care teams work long shifts and tight rotas. We built this to fit around the care, not add to it.
Start of the week
The one fix for the week is waiting. Children's homes and fostering also get the online safety alert.
Any shift
Each member of staff does one 10 to 15 minute step, when it suits them.
Your Registered Manager
Under an hour a week to see progress and pick the next fix.
All the time
Every step is dated and logged. Your evidence report is ready for inspection in one click.
Why it sticks
Once a year, or a little every week?
Many services rely on one session a year in the training matrix. Here's how a little every week compares.
| Question | Annual training | CyberSafe Coach |
|---|---|---|
| How often | Once a year | A little every week |
| How long | 30 minutes to a few hours in one sitting | 10 to 15 minutes |
| Fitting around shifts | A session to book around the rota | Any shift, on a phone |
| New scams and online risks | Updated once a year | New alerts as new risks appear |
| Proof for inspection | A completion certificate | A dated record of every step, and an evidence report |
| Online safety and data security | Usually separate courses | Both, in one place |
“Consistent small messages are more digestible and more effective than an hour session once a year.”
How we compare
Compared with other care training
There's excellent free help with the DSPT, and big e-learning libraries priced per person. CyberSafe Coach keeps online safety going every week for the whole team, covers children's and adult services, and builds the evidence as you go.
See the comparison
Prices and details from each provider's own website, checked on 17 October 2026.
| Provider | Price | Who it's for | How it's delivered | Record you can show |
|---|---|---|---|---|
| CyberSafe Coach | £450 a year (up to 20 staff) or £890 (up to 50) | Adult and children's services | 10 to 15 minutes a week, all year | A dated record and evidence report |
| Digital Care Hub data protection e-learning | Free | Adult social care staff | Two scenario-based courses | A certificate for data protection leads who score 80% or more |
| Care Skills Academy | From £3.00 to £6.67 per person a month | Care staff | Library of care e-learning | Learning management system records |
| iHasco | £300 for 100 course credits, plus VAT | Any staff | One 30-minute cyber course and a test | A certificate with an expiry date |
Better Security, Better Care isn't a rival. Its free support is the place to start with the DSPT, and CyberSafe Coach keeps the learning going every week and records it.
See it working
Everything in one place
Four doors on one screen: where your service stands, the one fix this week, proof for inspection, and your staff.
Screenshot from our demo children's home, with sample data.
Pricing
One price for the whole team
Billed once a year. Pay by card, or by invoice and purchase order.
Small
£450 a year
Up to 20 staff. For a single home, a small fostering agency or a supported living scheme.
- Every member of staff more confident, one small step a week
- CPD (continuing professional development) evidence, from courses written for care with certificates
- Clear guidance for talking to families
Growth
£890 a year
Up to 50 staff. For a larger home or a small group.
- Everything in Small
- See how everyone is getting on, with reports for managers
- Staff training certificates in your own branding
- A reply from our team within 24 hours (priority support)
Multi-site
Contact us
For providers running several homes or services.
- Every member of staff covered, across all your homes or services
- One view of progress across all your sites
- Pay by invoice or purchase order (PO), in 30 to 60 days
- Your team set up and signed in quickly, with an onboarding call from us
Paying by invoice? We send a data processing agreement and set you up within one working day.
The detail
The Data Security and Protection Toolkit (DSPT)
The DSPT no longer asks for a fixed share of staff to be trained each year. Instead, all staff should have an appropriate understanding of information governance and cyber security, built through an effective range of approaches. A little every week, recorded as you go, is one of those approaches. Read the DSPT assessment guides.
For help completing the DSPT itself, use Better Security, Better Care, which is free for adult social care providers.
CQC and Ofsted
Every step each member of staff takes is dated and recorded, along with the courses they've finished and their certificates. Your Registered Manager can show that online safety training is in place and current whenever an inspector asks.
What's in the evidence report
For children's homes, it's laid out for your Regulation 45 review. For adult services, it's laid out against the DSPT. Both show where you stand, what your staff have done, and what to focus on next. See a sample.
Who can see the records you keep
Only your own team. Our support team can read them only if you switch support access on, for a time you choose, and you can see every time it was used. Read our privacy policy.
Where your data is kept
Your service's data is stored in the UK, and we're Cyber Essentials certified.
Cyber Essentials certified
The UK government-backed standard for the basics of cyber security. Verify our certificate.
See where your service stands, in under 5 minutes
Free, no sign-up. You'll get a score and the best place to start.